An investigation has claimed that Uber users are being charged different fees despite taking the same journey in Brussels. According to Belgian newspaper Dernière
Heure, two passengers were charged different fares for an identical journey depending on their phone's battery level.
The report claimed that the passenger with less battery was charged €17.56 for the journey, while the other was charged €16.60. Uber denies that its fees are affected by battery level, insisting that prices are determined by demand and "occupancy in an area." Surge pricing is one of the methods that Uber uses to charge its passengers more during high-demand periods.
Although Uber has denied the claims, this isn't the first time the taxi company has faced accusations of questionable practices. Last year, Uber was forced to raise its prices in the US during the Christmas season. Photo by Dllu, Wikimedia commons.